Colecraft is pleased to warrant our products against manufacturing defects for a period of ten (10) years, of single shift-use, from the date of factory invoice. Components not manufactured by Colecraft (casters, mechanical or electrical components) have a warranty of 5 years. This warranty will not apply where there is evidence of alteration, misuse, negligence or abuse. During the warranty period we will, at our discretion, repair or replace the product, component or parts with the same or comparable items. All warranty claims must be made in writing and must be approved by Colecraft. If necessary, all furniture being returned must be properly packaged. All freight charges for items being returned for service must be prepaid by the customer. If the claim is accepted, we will gladly refund the charges incurred. There are no other warranties, either expressed or implied, including any warranty of fitness for a particular purpose. We exclude and will not pay consequential or incidental damages under this warranty. Colecraft’s decision will be final regarding the condition of the product, the nature or cause of the defect and the necessity and the type of repair or replacement.